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Thread: Re: No sound with WinXP Location 65535

  1. #1
    Ext User(J. P. Gilliver (John)) Guest

    Re: No sound with WinXP Location 65535

    (Crossposted to another 'group as well.)

    In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    <bob@despammer.com> writes:
    >I have a Viao laptop with winXP sp3 installed, and have installed all
    >the drivers from Sony's website for that particular model laptop.
    >
    >I have checked all the settings in control panel / sounds and devices.
    >The volume is up to a listenable level, the speakers selected are
    >Laptop stereo speakers, but no sound.
    >
    >I have looked in Device Mangler for any yellow exclamation marks and
    >there are none. When I check the properties of the Realtek High
    >Definition audio device, it says its working properly.
    >
    >I have uninstalled the Realtek HD audio device and also the Microsoft
    >UAA Bus Driver for High Definition Audio.
    >I then used CCleaner to clean the system and registry, as well as doing
    >a boot time scan with avast antivirus.
    >
    >Then I reinstalled the Realtek HD driver after a reboot, checked Device
    >Mangler and again no yellow exclamation marks or error messages.
    >
    >Checking the properties of the Realtek HD definition audio, it says
    >Location: Location 65535(Internal High Definition Audio , and Device
    >Status says that it is working properly.
    >
    >I have googled this problem and there are loads (100's) of hits on it,
    >but most of what I read were not for my Sony Viao or for the specific
    >problem as in Working ok, but no sound!
    >
    >I haven't tried with headphones but have with a pair of desktop
    >speakers, and there was no sound from them either.
    >
    >Everything else works fine.
    >
    >Any other ideas or possible fixes for this, because it has me beat so far.
    >
    >

    When you play a sound, does it look on screen as if it's playing?

    When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    wondering if the hardware has died (sockets most likely suspect), though
    from what others are saying a software problem is still likely.
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    Or Margo Leadbetter sayig "Jerry" in a voice that could melt a box of After
    Eights. - David Butcher in RT, 12-18 May 2012.

  2. #2
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    > (Crossposted to another 'group as well.)
    >
    > In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    > <bob@despammer.com> writes:
    >> I have a Viao laptop with winXP sp3 installed, and have installed all
    >> the drivers from Sony's website for that particular model laptop.
    >>
    >> I have checked all the settings in control panel / sounds and devices.
    >> The volume is up to a listenable level, the speakers selected are
    >> Laptop stereo speakers, but no sound.
    >>
    >> I have looked in Device Mangler for any yellow exclamation marks and
    >> there are none. When I check the properties of the Realtek High
    >> Definition audio device, it says its working properly.
    >>
    >> I have uninstalled the Realtek HD audio device and also the Microsoft
    >> UAA Bus Driver for High Definition Audio.
    >> I then used CCleaner to clean the system and registry, as well as
    >> doing a boot time scan with avast antivirus.
    >>
    >> Then I reinstalled the Realtek HD driver after a reboot, checked
    >> Device Mangler and again no yellow exclamation marks or error messages.
    >>
    >> Checking the properties of the Realtek HD definition audio, it says
    >> Location: Location 65535(Internal High Definition Audio , and Device
    >> Status says that it is working properly.
    >>
    >> I have googled this problem and there are loads (100's) of hits on it,
    >> but most of what I read were not for my Sony Viao or for the specific
    >> problem as in Working ok, but no sound!
    >>
    >> I haven't tried with headphones but have with a pair of desktop
    >> speakers, and there was no sound from them either.
    >>
    >> Everything else works fine.
    >>
    >> Any other ideas or possible fixes for this, because it has me beat so
    >> far.
    >>
    >>

    > When you play a sound, does it look on screen as if it's playing?
    >
    > When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    > wondering if the hardware has died (sockets most likely suspect), though
    > from what others are saying a software problem is still likely.


    I can't get any sound out of the said laptop at all, but when I tried
    with external speakers there was some noise like a hiss/click when I
    inserted the jack plug.

  3. #3
    Ext User(Paul) Guest

    Re: No sound with WinXP Location 65535

    Bob H wrote:
    > On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >> (Crossposted to another 'group as well.)
    >>
    >> In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    >> <bob@despammer.com> writes:
    >>> I have a Viao laptop with winXP sp3 installed, and have installed all
    >>> the drivers from Sony's website for that particular model laptop.
    >>>
    >>> I have checked all the settings in control panel / sounds and devices.
    >>> The volume is up to a listenable level, the speakers selected are
    >>> Laptop stereo speakers, but no sound.
    >>>
    >>> I have looked in Device Mangler for any yellow exclamation marks and
    >>> there are none. When I check the properties of the Realtek High
    >>> Definition audio device, it says its working properly.
    >>>
    >>> I have uninstalled the Realtek HD audio device and also the Microsoft
    >>> UAA Bus Driver for High Definition Audio.
    >>> I then used CCleaner to clean the system and registry, as well as
    >>> doing a boot time scan with avast antivirus.
    >>>
    >>> Then I reinstalled the Realtek HD driver after a reboot, checked
    >>> Device Mangler and again no yellow exclamation marks or error messages.
    >>>
    >>> Checking the properties of the Realtek HD definition audio, it says
    >>> Location: Location 65535(Internal High Definition Audio , and Device
    >>> Status says that it is working properly.
    >>>
    >>> I have googled this problem and there are loads (100's) of hits on it,
    >>> but most of what I read were not for my Sony Viao or for the specific
    >>> problem as in Working ok, but no sound!
    >>>
    >>> I haven't tried with headphones but have with a pair of desktop
    >>> speakers, and there was no sound from them either.
    >>>
    >>> Everything else works fine.
    >>>
    >>> Any other ideas or possible fixes for this, because it has me beat so
    >>> far.
    >>>
    >>>

    >> When you play a sound, does it look on screen as if it's playing?
    >>
    >> When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    >> wondering if the hardware has died (sockets most likely suspect), though
    >> from what others are saying a software problem is still likely.

    >
    > I can't get any sound out of the said laptop at all, but when I tried
    > with external speakers there was some noise like a hiss/click when I
    > inserted the jack plug.


    The Location 65535 has to be a key to this, somehow.
    Depending on what you're doing, that number can be "-1".
    Like, a thing that is disconnected.

    I looked at a copy of the HDAudio spec, and the width of
    numbers involved there, does not align particularly well
    with the 65535 number. I think the CODEC addressing uses
    4-bit numbers. So that leaves some layer in the software,
    using a 16 bit number.

    The number 65535 could be associated with PNP (Plug and Play).

    If I use Device Manager, for my existing HDAudio chip (SoundMax
    from Analog Devices), I see

    HDAUDIO\FUNC_01&VEN_11D4&DEV_198B

    In that case, the VEN value is a 16 bit value displayed in hex.
    The DEV value is also 16 bit. What the FUNC is, it could be
    the four bit CODEC hardware address (in decimal, a number
    between 0..15). The 198B aligns with the label on the top of
    the chip, which would be ADI198B.

    Have a look in Device Manager, do Properties on the sound device,
    look under Details for Hardware IDs and the like. And see if the
    65535 shows up there. If so, then a probe of the device is
    somehow coming back with garbage (bus floating high, device
    not responding at that address for some reason).

    *******

    This post from a year ago, looks similar to yours.

    http://www.softwaretipsandtricks.com...audio-bus.html

    "I also have three unknown yellow flags:

    Location 65535 (Internal High Definition Audio Bus)
    HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700& REV_1000\4&18B62C36&3&0102

    Sigmatel High Definition Audio CODEC (for 64-bit windows)
    HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00& REV_1002\4&18B62C36&3&0001
    "

    That to me, is a two CODEC hardware config.

    Doing another Google, gives

    VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"

    The HP modem driver release note mentions Conexant (who make such things).

    The Sigmatel (company name change to IDT) is an audio chip.

    Southbridge ---------------+-----------+
    Azalia | |
    Modem Audio
    @ 01 @ 02

    And that's why I suggested checking the modem driver
    earlier. In that example, the Conexant simply isn't
    enumerated properly. What should have come out, is
    the first string should have looked like:

    HDA Soft Data Fax Modem with SmartCP
    HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700& REV_1000\4&18B62C36&3&0102

    That's what might happen if the driver for the chip
    was working properly. The installation, puts that
    identifier string in Device Manager. Perhaps PNP
    uses the bogus "Location 65535", when no string is
    assigned. It could even be the Intel Azalia hardware
    end of things doing that some how.

    Maybe your computer sound samples (warning beep, that sort
    of stuff), are now playing on the RJ-11 modem jack :-)

    Paul

  4. #4
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 15/08/2013 04:07, Paul wrote:
    > Bob H wrote:
    >> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >>> (Crossposted to another 'group as well.)
    >>>
    >>> In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    >>> <bob@despammer.com> writes:
    >>>> I have a Viao laptop with winXP sp3 installed, and have installed all
    >>>> the drivers from Sony's website for that particular model laptop.
    >>>>
    >>>> I have checked all the settings in control panel / sounds and devices.
    >>>> The volume is up to a listenable level, the speakers selected are
    >>>> Laptop stereo speakers, but no sound.
    >>>>
    >>>> I have looked in Device Mangler for any yellow exclamation marks and
    >>>> there are none. When I check the properties of the Realtek High
    >>>> Definition audio device, it says its working properly.
    >>>>
    >>>> I have uninstalled the Realtek HD audio device and also the Microsoft
    >>>> UAA Bus Driver for High Definition Audio.
    >>>> I then used CCleaner to clean the system and registry, as well as
    >>>> doing a boot time scan with avast antivirus.
    >>>>
    >>>> Then I reinstalled the Realtek HD driver after a reboot, checked
    >>>> Device Mangler and again no yellow exclamation marks or error messages.
    >>>>
    >>>> Checking the properties of the Realtek HD definition audio, it says
    >>>> Location: Location 65535(Internal High Definition Audio , and Device
    >>>> Status says that it is working properly.
    >>>>
    >>>> I have googled this problem and there are loads (100's) of hits on it,
    >>>> but most of what I read were not for my Sony Viao or for the specific
    >>>> problem as in Working ok, but no sound!
    >>>>
    >>>> I haven't tried with headphones but have with a pair of desktop
    >>>> speakers, and there was no sound from them either.
    >>>>
    >>>> Everything else works fine.
    >>>>
    >>>> Any other ideas or possible fixes for this, because it has me beat so
    >>>> far.
    >>>>
    >>>>
    >>> When you play a sound, does it look on screen as if it's playing?
    >>>
    >>> When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    >>> wondering if the hardware has died (sockets most likely suspect), though
    >>> from what others are saying a software problem is still likely.

    >>
    >> I can't get any sound out of the said laptop at all, but when I tried
    >> with external speakers there was some noise like a hiss/click when I
    >> inserted the jack plug.

    >
    > The Location 65535 has to be a key to this, somehow.
    > Depending on what you're doing, that number can be "-1".
    > Like, a thing that is disconnected.
    >
    > I looked at a copy of the HDAudio spec, and the width of
    > numbers involved there, does not align particularly well
    > with the 65535 number. I think the CODEC addressing uses
    > 4-bit numbers. So that leaves some layer in the software,
    > using a 16 bit number.
    >
    > The number 65535 could be associated with PNP (Plug and Play).
    >
    > If I use Device Manager, for my existing HDAudio chip (SoundMax
    > from Analog Devices), I see
    >
    > HDAUDIO\FUNC_01&VEN_11D4&DEV_198B
    >
    > In that case, the VEN value is a 16 bit value displayed in hex.
    > The DEV value is also 16 bit. What the FUNC is, it could be
    > the four bit CODEC hardware address (in decimal, a number
    > between 0..15). The 198B aligns with the label on the top of
    > the chip, which would be ADI198B.
    >
    > Have a look in Device Manager, do Properties on the sound device,
    > look under Details for Hardware IDs and the like. And see if the
    > 65535 shows up there. If so, then a probe of the device is
    > somehow coming back with garbage (bus floating high, device
    > not responding at that address for some reason).
    >
    > *******
    >
    > This post from a year ago, looks similar to yours.
    >
    > http://www.softwaretipsandtricks.com...audio-bus.html
    >
    >
    > "I also have three unknown yellow flags:
    >
    > Location 65535 (Internal High Definition Audio Bus)
    > HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    > REV_1000\4&18B62C36&3&0102
    >
    > Sigmatel High Definition Audio CODEC (for 64-bit windows)
    > HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00&
    > REV_1002\4&18B62C36&3&0001
    > "
    >
    > That to me, is a two CODEC hardware config.
    >
    > Doing another Google, gives
    >
    > VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"
    >
    > The HP modem driver release note mentions Conexant (who make such things).
    >
    > The Sigmatel (company name change to IDT) is an audio chip.
    >
    > Southbridge ---------------+-----------+
    > Azalia | |
    > Modem Audio
    > @ 01 @ 02
    >
    > And that's why I suggested checking the modem driver
    > earlier. In that example, the Conexant simply isn't
    > enumerated properly. What should have come out, is
    > the first string should have looked like:
    >
    > HDA Soft Data Fax Modem with SmartCP
    > HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    > REV_1000\4&18B62C36&3&0102
    >
    > That's what might happen if the driver for the chip
    > was working properly. The installation, puts that
    > identifier string in Device Manager. Perhaps PNP
    > uses the bogus "Location 65535", when no string is
    > assigned. It could even be the Intel Azalia hardware
    > end of things doing that some how.
    >
    > Maybe your computer sound samples (warning beep, that sort
    > of stuff), are now playing on the RJ-11 modem jack :-)
    >
    > Paul


    This is the Hardware Ids for the Realtek HD AUdio:

    HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000& REV_1003
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000

    Thanks

  5. #5
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 15/08/2013 10:47, Bob H wrote:
    > On 15/08/2013 04:07, Paul wrote:
    >> Bob H wrote:
    >>> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >>>> (Crossposted to another 'group as well.)
    >>>>
    >>>> In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    >>>> <bob@despammer.com> writes:
    >>>>> I have a Viao laptop with winXP sp3 installed, and have installed all
    >>>>> the drivers from Sony's website for that particular model laptop.
    >>>>>
    >>>>> I have checked all the settings in control panel / sounds and devices.
    >>>>> The volume is up to a listenable level, the speakers selected are
    >>>>> Laptop stereo speakers, but no sound.
    >>>>>
    >>>>> I have looked in Device Mangler for any yellow exclamation marks and
    >>>>> there are none. When I check the properties of the Realtek High
    >>>>> Definition audio device, it says its working properly.
    >>>>>
    >>>>> I have uninstalled the Realtek HD audio device and also the Microsoft
    >>>>> UAA Bus Driver for High Definition Audio.
    >>>>> I then used CCleaner to clean the system and registry, as well as
    >>>>> doing a boot time scan with avast antivirus.
    >>>>>
    >>>>> Then I reinstalled the Realtek HD driver after a reboot, checked
    >>>>> Device Mangler and again no yellow exclamation marks or error
    >>>>> messages.
    >>>>>
    >>>>> Checking the properties of the Realtek HD definition audio, it says
    >>>>> Location: Location 65535(Internal High Definition Audio , and Device
    >>>>> Status says that it is working properly.
    >>>>>
    >>>>> I have googled this problem and there are loads (100's) of hits on it,
    >>>>> but most of what I read were not for my Sony Viao or for the specific
    >>>>> problem as in Working ok, but no sound!
    >>>>>
    >>>>> I haven't tried with headphones but have with a pair of desktop
    >>>>> speakers, and there was no sound from them either.
    >>>>>
    >>>>> Everything else works fine.
    >>>>>
    >>>>> Any other ideas or possible fixes for this, because it has me beat so
    >>>>> far.
    >>>>>
    >>>>>
    >>>> When you play a sound, does it look on screen as if it's playing?
    >>>>
    >>>> When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    >>>> wondering if the hardware has died (sockets most likely suspect),
    >>>> though
    >>>> from what others are saying a software problem is still likely.
    >>>
    >>> I can't get any sound out of the said laptop at all, but when I tried
    >>> with external speakers there was some noise like a hiss/click when I
    >>> inserted the jack plug.

    >>
    >> The Location 65535 has to be a key to this, somehow.
    >> Depending on what you're doing, that number can be "-1".
    >> Like, a thing that is disconnected.
    >>
    >> I looked at a copy of the HDAudio spec, and the width of
    >> numbers involved there, does not align particularly well
    >> with the 65535 number. I think the CODEC addressing uses
    >> 4-bit numbers. So that leaves some layer in the software,
    >> using a 16 bit number.
    >>
    >> The number 65535 could be associated with PNP (Plug and Play).
    >>
    >> If I use Device Manager, for my existing HDAudio chip (SoundMax
    >> from Analog Devices), I see
    >>
    >> HDAUDIO\FUNC_01&VEN_11D4&DEV_198B
    >>
    >> In that case, the VEN value is a 16 bit value displayed in hex.
    >> The DEV value is also 16 bit. What the FUNC is, it could be
    >> the four bit CODEC hardware address (in decimal, a number
    >> between 0..15). The 198B aligns with the label on the top of
    >> the chip, which would be ADI198B.
    >>
    >> Have a look in Device Manager, do Properties on the sound device,
    >> look under Details for Hardware IDs and the like. And see if the
    >> 65535 shows up there. If so, then a probe of the device is
    >> somehow coming back with garbage (bus floating high, device
    >> not responding at that address for some reason).
    >>
    >> *******
    >>
    >> This post from a year ago, looks similar to yours.
    >>
    >> http://www.softwaretipsandtricks.com...audio-bus.html
    >>
    >>
    >>
    >> "I also have three unknown yellow flags:
    >>
    >> Location 65535 (Internal High Definition Audio Bus)
    >> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >> REV_1000\4&18B62C36&3&0102
    >>
    >> Sigmatel High Definition Audio CODEC (for 64-bit windows)
    >> HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00&
    >> REV_1002\4&18B62C36&3&0001
    >> "
    >>
    >> That to me, is a two CODEC hardware config.
    >>
    >> Doing another Google, gives
    >>
    >> VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"
    >>
    >> The HP modem driver release note mentions Conexant (who make such
    >> things).
    >>
    >> The Sigmatel (company name change to IDT) is an audio chip.
    >>
    >> Southbridge ---------------+-----------+
    >> Azalia | |
    >> Modem Audio
    >> @ 01 @ 02
    >>
    >> And that's why I suggested checking the modem driver
    >> earlier. In that example, the Conexant simply isn't
    >> enumerated properly. What should have come out, is
    >> the first string should have looked like:
    >>
    >> HDA Soft Data Fax Modem with SmartCP
    >> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >> REV_1000\4&18B62C36&3&0102
    >>
    >> That's what might happen if the driver for the chip
    >> was working properly. The installation, puts that
    >> identifier string in Device Manager. Perhaps PNP
    >> uses the bogus "Location 65535", when no string is
    >> assigned. It could even be the Intel Azalia hardware
    >> end of things doing that some how.
    >>
    >> Maybe your computer sound samples (warning beep, that sort
    >> of stuff), are now playing on the RJ-11 modem jack :-)
    >>
    >> Paul

    >
    > This is the Hardware Ids for the Realtek HD AUdio:
    >
    > HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000& REV_1003
    > HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000
    >
    > Thanks



    Interestingly the modem is also showing as in Location 65535
    This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with SmartCP:

    HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200& REV_0900
    HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200


  6. #6
    Ext User(Rob) Guest

    Re: No sound with WinXP Location 65535

    On 15/08/2013 11:12, Bob H wrote:
    > On 15/08/2013 10:47, Bob H wrote:
    >> On 15/08/2013 04:07, Paul wrote:
    >>> Bob H wrote:
    >>>> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >>>>> (Crossposted to another 'group as well.)
    >>>>>
    >>>>> In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    >>>>> <bob@despammer.com> writes:
    >>>>>> I have a Viao laptop with winXP sp3 installed, and have installed all
    >>>>>> the drivers from Sony's website for that particular model laptop.
    >>>>>>
    >>>>>> I have checked all the settings in control panel / sounds and
    >>>>>> devices.
    >>>>>> The volume is up to a listenable level, the speakers selected are
    >>>>>> Laptop stereo speakers, but no sound.
    >>>>>>
    >>>>>> I have looked in Device Mangler for any yellow exclamation marks and
    >>>>>> there are none. When I check the properties of the Realtek High
    >>>>>> Definition audio device, it says its working properly.
    >>>>>>
    >>>>>> I have uninstalled the Realtek HD audio device and also the Microsoft
    >>>>>> UAA Bus Driver for High Definition Audio.
    >>>>>> I then used CCleaner to clean the system and registry, as well as
    >>>>>> doing a boot time scan with avast antivirus.
    >>>>>>
    >>>>>> Then I reinstalled the Realtek HD driver after a reboot, checked
    >>>>>> Device Mangler and again no yellow exclamation marks or error
    >>>>>> messages.
    >>>>>>
    >>>>>> Checking the properties of the Realtek HD definition audio, it says
    >>>>>> Location: Location 65535(Internal High Definition Audio , and Device
    >>>>>> Status says that it is working properly.
    >>>>>>
    >>>>>> I have googled this problem and there are loads (100's) of hits on
    >>>>>> it,
    >>>>>> but most of what I read were not for my Sony Viao or for the specific
    >>>>>> problem as in Working ok, but no sound!
    >>>>>>
    >>>>>> I haven't tried with headphones but have with a pair of desktop
    >>>>>> speakers, and there was no sound from them either.
    >>>>>>
    >>>>>> Everything else works fine.
    >>>>>>
    >>>>>> Any other ideas or possible fixes for this, because it has me beat so
    >>>>>> far.
    >>>>>>
    >>>>>>
    >>>>> When you play a sound, does it look on screen as if it's playing?
    >>>>>
    >>>>> When you tried with the speakers, was there any hiss, clicks, etc.?
    >>>>> I'm
    >>>>> wondering if the hardware has died (sockets most likely suspect),
    >>>>> though
    >>>>> from what others are saying a software problem is still likely.
    >>>>
    >>>> I can't get any sound out of the said laptop at all, but when I tried
    >>>> with external speakers there was some noise like a hiss/click when I
    >>>> inserted the jack plug.
    >>>
    >>> The Location 65535 has to be a key to this, somehow.
    >>> Depending on what you're doing, that number can be "-1".
    >>> Like, a thing that is disconnected.
    >>>
    >>> I looked at a copy of the HDAudio spec, and the width of
    >>> numbers involved there, does not align particularly well
    >>> with the 65535 number. I think the CODEC addressing uses
    >>> 4-bit numbers. So that leaves some layer in the software,
    >>> using a 16 bit number.
    >>>
    >>> The number 65535 could be associated with PNP (Plug and Play).
    >>>
    >>> If I use Device Manager, for my existing HDAudio chip (SoundMax
    >>> from Analog Devices), I see
    >>>
    >>> HDAUDIO\FUNC_01&VEN_11D4&DEV_198B
    >>>
    >>> In that case, the VEN value is a 16 bit value displayed in hex.
    >>> The DEV value is also 16 bit. What the FUNC is, it could be
    >>> the four bit CODEC hardware address (in decimal, a number
    >>> between 0..15). The 198B aligns with the label on the top of
    >>> the chip, which would be ADI198B.
    >>>
    >>> Have a look in Device Manager, do Properties on the sound device,
    >>> look under Details for Hardware IDs and the like. And see if the
    >>> 65535 shows up there. If so, then a probe of the device is
    >>> somehow coming back with garbage (bus floating high, device
    >>> not responding at that address for some reason).
    >>>
    >>> *******
    >>>
    >>> This post from a year ago, looks similar to yours.
    >>>
    >>> http://www.softwaretipsandtricks.com...audio-bus.html
    >>>
    >>>
    >>>
    >>>
    >>> "I also have three unknown yellow flags:
    >>>
    >>> Location 65535 (Internal High Definition Audio Bus)
    >>> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >>> REV_1000\4&18B62C36&3&0102
    >>>
    >>> Sigmatel High Definition Audio CODEC (for 64-bit windows)
    >>> HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00&
    >>> REV_1002\4&18B62C36&3&0001
    >>> "
    >>>
    >>> That to me, is a two CODEC hardware config.
    >>>
    >>> Doing another Google, gives
    >>>
    >>> VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"
    >>>
    >>> The HP modem driver release note mentions Conexant (who make such
    >>> things).
    >>>
    >>> The Sigmatel (company name change to IDT) is an audio chip.
    >>>
    >>> Southbridge ---------------+-----------+
    >>> Azalia | |
    >>> Modem Audio
    >>> @ 01 @ 02
    >>>
    >>> And that's why I suggested checking the modem driver
    >>> earlier. In that example, the Conexant simply isn't
    >>> enumerated properly. What should have come out, is
    >>> the first string should have looked like:
    >>>
    >>> HDA Soft Data Fax Modem with SmartCP
    >>> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >>> REV_1000\4&18B62C36&3&0102
    >>>
    >>> That's what might happen if the driver for the chip
    >>> was working properly. The installation, puts that
    >>> identifier string in Device Manager. Perhaps PNP
    >>> uses the bogus "Location 65535", when no string is
    >>> assigned. It could even be the Intel Azalia hardware
    >>> end of things doing that some how.
    >>>
    >>> Maybe your computer sound samples (warning beep, that sort
    >>> of stuff), are now playing on the RJ-11 modem jack :-)
    >>>
    >>> Paul

    >>
    >> This is the Hardware Ids for the Realtek HD AUdio:
    >>
    >> HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000& REV_1003
    >> HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000
    >>
    >> Thanks

    >
    >
    > Interestingly the modem is also showing as in Location 65535
    > This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with SmartCP:
    >
    > HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200& REV_0900
    > HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200
    >


    The modem is Conexant HDA D110 MDC v.92 Modem according to
    pcidatabase.com
    --
    Rob


  7. #7
    Ext User(Paul) Guest

    Re: No sound with WinXP Location 65535

    Bob H wrote:
    > On 15/08/2013 10:47, Bob H wrote:
    >> On 15/08/2013 04:07, Paul wrote:
    >>> Bob H wrote:
    >>>> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >>>>> (Crossposted to another 'group as well.)
    >>>>>
    >>>>> In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    >>>>> <bob@despammer.com> writes:
    >>>>>> I have a Viao laptop with winXP sp3 installed, and have installed all
    >>>>>> the drivers from Sony's website for that particular model laptop.
    >>>>>>
    >>>>>> I have checked all the settings in control panel / sounds and
    >>>>>> devices.
    >>>>>> The volume is up to a listenable level, the speakers selected are
    >>>>>> Laptop stereo speakers, but no sound.
    >>>>>>
    >>>>>> I have looked in Device Mangler for any yellow exclamation marks and
    >>>>>> there are none. When I check the properties of the Realtek High
    >>>>>> Definition audio device, it says its working properly.
    >>>>>>
    >>>>>> I have uninstalled the Realtek HD audio device and also the Microsoft
    >>>>>> UAA Bus Driver for High Definition Audio.
    >>>>>> I then used CCleaner to clean the system and registry, as well as
    >>>>>> doing a boot time scan with avast antivirus.
    >>>>>>
    >>>>>> Then I reinstalled the Realtek HD driver after a reboot, checked
    >>>>>> Device Mangler and again no yellow exclamation marks or error
    >>>>>> messages.
    >>>>>>
    >>>>>> Checking the properties of the Realtek HD definition audio, it says
    >>>>>> Location: Location 65535(Internal High Definition Audio , and Device
    >>>>>> Status says that it is working properly.
    >>>>>>
    >>>>>> I have googled this problem and there are loads (100's) of hits on
    >>>>>> it,
    >>>>>> but most of what I read were not for my Sony Viao or for the specific
    >>>>>> problem as in Working ok, but no sound!
    >>>>>>
    >>>>>> I haven't tried with headphones but have with a pair of desktop
    >>>>>> speakers, and there was no sound from them either.
    >>>>>>
    >>>>>> Everything else works fine.
    >>>>>>
    >>>>>> Any other ideas or possible fixes for this, because it has me beat so
    >>>>>> far.
    >>>>>>
    >>>>>>
    >>>>> When you play a sound, does it look on screen as if it's playing?
    >>>>>
    >>>>> When you tried with the speakers, was there any hiss, clicks, etc.?
    >>>>> I'm
    >>>>> wondering if the hardware has died (sockets most likely suspect),
    >>>>> though
    >>>>> from what others are saying a software problem is still likely.
    >>>>
    >>>> I can't get any sound out of the said laptop at all, but when I tried
    >>>> with external speakers there was some noise like a hiss/click when I
    >>>> inserted the jack plug.
    >>>
    >>> The Location 65535 has to be a key to this, somehow.
    >>> Depending on what you're doing, that number can be "-1".
    >>> Like, a thing that is disconnected.
    >>>
    >>> I looked at a copy of the HDAudio spec, and the width of
    >>> numbers involved there, does not align particularly well
    >>> with the 65535 number. I think the CODEC addressing uses
    >>> 4-bit numbers. So that leaves some layer in the software,
    >>> using a 16 bit number.
    >>>
    >>> The number 65535 could be associated with PNP (Plug and Play).
    >>>
    >>> If I use Device Manager, for my existing HDAudio chip (SoundMax
    >>> from Analog Devices), I see
    >>>
    >>> HDAUDIO\FUNC_01&VEN_11D4&DEV_198B
    >>>
    >>> In that case, the VEN value is a 16 bit value displayed in hex.
    >>> The DEV value is also 16 bit. What the FUNC is, it could be
    >>> the four bit CODEC hardware address (in decimal, a number
    >>> between 0..15). The 198B aligns with the label on the top of
    >>> the chip, which would be ADI198B.
    >>>
    >>> Have a look in Device Manager, do Properties on the sound device,
    >>> look under Details for Hardware IDs and the like. And see if the
    >>> 65535 shows up there. If so, then a probe of the device is
    >>> somehow coming back with garbage (bus floating high, device
    >>> not responding at that address for some reason).
    >>>
    >>> *******
    >>>
    >>> This post from a year ago, looks similar to yours.
    >>>
    >>> http://www.softwaretipsandtricks.com...audio-bus.html
    >>>
    >>>
    >>>
    >>>
    >>> "I also have three unknown yellow flags:
    >>>
    >>> Location 65535 (Internal High Definition Audio Bus)
    >>> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >>> REV_1000\4&18B62C36&3&0102
    >>>
    >>> Sigmatel High Definition Audio CODEC (for 64-bit windows)
    >>> HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00&
    >>> REV_1002\4&18B62C36&3&0001
    >>> "
    >>>
    >>> That to me, is a two CODEC hardware config.
    >>>
    >>> Doing another Google, gives
    >>>
    >>> VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"
    >>>
    >>> The HP modem driver release note mentions Conexant (who make such
    >>> things).
    >>>
    >>> The Sigmatel (company name change to IDT) is an audio chip.
    >>>
    >>> Southbridge ---------------+-----------+
    >>> Azalia | |
    >>> Modem Audio
    >>> @ 01 @ 02
    >>>
    >>> And that's why I suggested checking the modem driver
    >>> earlier. In that example, the Conexant simply isn't
    >>> enumerated properly. What should have come out, is
    >>> the first string should have looked like:
    >>>
    >>> HDA Soft Data Fax Modem with SmartCP
    >>> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >>> REV_1000\4&18B62C36&3&0102
    >>>
    >>> That's what might happen if the driver for the chip
    >>> was working properly. The installation, puts that
    >>> identifier string in Device Manager. Perhaps PNP
    >>> uses the bogus "Location 65535", when no string is
    >>> assigned. It could even be the Intel Azalia hardware
    >>> end of things doing that some how.
    >>>
    >>> Maybe your computer sound samples (warning beep, that sort
    >>> of stuff), are now playing on the RJ-11 modem jack :-)
    >>>
    >>> Paul

    >>
    >> This is the Hardware Ids for the Realtek HD AUdio:
    >>
    >> HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000& REV_1003
    >> HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000
    >>
    >> Thanks

    >
    >
    > Interestingly the modem is also showing as in Location 65535
    > This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with SmartCP:
    >
    > HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200& REV_0900
    > HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200
    >


    So you have more or less the same setup as that other thread.
    The driver I was looking at, handles both your modem, and that
    other persons modem.

    http://drivers.softpedia.com/get/MOD...7-for-XP.shtml

    VEN_14F1&DEV_2BFA="HDAUDIO Soft Data Fax Modem with SmartCP"

    If the driver was working right for the modem, you should see that
    string for the modem in Device Manager. Rather than location 65535.

    I wonder if there is an order dependency for the driver installation ?

    I've had an issue here, where two devices happened to have a dependency
    on a common registry entry, and one of the installers, insisted on
    "blasting" the thing the other one was using. I had to go through
    a Procmon trace (with about 100,000 registry events in it), to find the issue.

    So now we know the search term we want is:

    "conexant location 65535"

    http://en.community.dell.com/support.../18256038.aspx

    "I had a very similar description in my device manager when I was
    reinstalling a D820 Latitude. I was able to fix my problem by
    unistalling the modem in device manager and then re-installing
    the "Conexant D110,HDA,MDC,v.92,modem Rev: A05" driver I found
    off of the original "Drivers and Utilities Disk For Reinstalling
    Dell Latitude Computer Software."

    In that example, using an older driver seemed to help. Uninstall modem
    driver, re-install one off a drivers disc for the computer.

    Paul

  8. #8
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 15/08/2013 12:08, Paul wrote:
    > Bob H wrote:
    >> On 15/08/2013 10:47, Bob H wrote:
    >>> On 15/08/2013 04:07, Paul wrote:
    >>>> Bob H wrote:
    >>>>> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >>>>>> (Crossposted to another 'group as well.)
    >>>>>>
    >>>>>> In message <y7ednYxsSbMPFJfPnZ2dnUVZ8kWdnZ2d@giganews.com>, Bob H
    >>>>>> <bob@despammer.com> writes:
    >>>>>>> I have a Viao laptop with winXP sp3 installed, and have installed
    >>>>>>> all
    >>>>>>> the drivers from Sony's website for that particular model laptop.
    >>>>>>>
    >>>>>>> I have checked all the settings in control panel / sounds and
    >>>>>>> devices.
    >>>>>>> The volume is up to a listenable level, the speakers selected are
    >>>>>>> Laptop stereo speakers, but no sound.
    >>>>>>>
    >>>>>>> I have looked in Device Mangler for any yellow exclamation marks and
    >>>>>>> there are none. When I check the properties of the Realtek High
    >>>>>>> Definition audio device, it says its working properly.
    >>>>>>>
    >>>>>>> I have uninstalled the Realtek HD audio device and also the
    >>>>>>> Microsoft
    >>>>>>> UAA Bus Driver for High Definition Audio.
    >>>>>>> I then used CCleaner to clean the system and registry, as well as
    >>>>>>> doing a boot time scan with avast antivirus.
    >>>>>>>
    >>>>>>> Then I reinstalled the Realtek HD driver after a reboot, checked
    >>>>>>> Device Mangler and again no yellow exclamation marks or error
    >>>>>>> messages.
    >>>>>>>
    >>>>>>> Checking the properties of the Realtek HD definition audio, it says
    >>>>>>> Location: Location 65535(Internal High Definition Audio , and Device
    >>>>>>> Status says that it is working properly.
    >>>>>>>
    >>>>>>> I have googled this problem and there are loads (100's) of hits
    >>>>>>> on it,
    >>>>>>> but most of what I read were not for my Sony Viao or for the
    >>>>>>> specific
    >>>>>>> problem as in Working ok, but no sound!
    >>>>>>>
    >>>>>>> I haven't tried with headphones but have with a pair of desktop
    >>>>>>> speakers, and there was no sound from them either.
    >>>>>>>
    >>>>>>> Everything else works fine.
    >>>>>>>
    >>>>>>> Any other ideas or possible fixes for this, because it has me
    >>>>>>> beat so
    >>>>>>> far.
    >>>>>>>
    >>>>>>>
    >>>>>> When you play a sound, does it look on screen as if it's playing?
    >>>>>>
    >>>>>> When you tried with the speakers, was there any hiss, clicks,
    >>>>>> etc.? I'm
    >>>>>> wondering if the hardware has died (sockets most likely suspect),
    >>>>>> though
    >>>>>> from what others are saying a software problem is still likely.
    >>>>>
    >>>>> I can't get any sound out of the said laptop at all, but when I tried
    >>>>> with external speakers there was some noise like a hiss/click when I
    >>>>> inserted the jack plug.
    >>>>
    >>>> The Location 65535 has to be a key to this, somehow.
    >>>> Depending on what you're doing, that number can be "-1".
    >>>> Like, a thing that is disconnected.
    >>>>
    >>>> I looked at a copy of the HDAudio spec, and the width of
    >>>> numbers involved there, does not align particularly well
    >>>> with the 65535 number. I think the CODEC addressing uses
    >>>> 4-bit numbers. So that leaves some layer in the software,
    >>>> using a 16 bit number.
    >>>>
    >>>> The number 65535 could be associated with PNP (Plug and Play).
    >>>>
    >>>> If I use Device Manager, for my existing HDAudio chip (SoundMax
    >>>> from Analog Devices), I see
    >>>>
    >>>> HDAUDIO\FUNC_01&VEN_11D4&DEV_198B
    >>>>
    >>>> In that case, the VEN value is a 16 bit value displayed in hex.
    >>>> The DEV value is also 16 bit. What the FUNC is, it could be
    >>>> the four bit CODEC hardware address (in decimal, a number
    >>>> between 0..15). The 198B aligns with the label on the top of
    >>>> the chip, which would be ADI198B.
    >>>>
    >>>> Have a look in Device Manager, do Properties on the sound device,
    >>>> look under Details for Hardware IDs and the like. And see if the
    >>>> 65535 shows up there. If so, then a probe of the device is
    >>>> somehow coming back with garbage (bus floating high, device
    >>>> not responding at that address for some reason).
    >>>>
    >>>> *******
    >>>>
    >>>> This post from a year ago, looks similar to yours.
    >>>>
    >>>> http://www.softwaretipsandtricks.com...audio-bus.html
    >>>>
    >>>>
    >>>>
    >>>>
    >>>> "I also have three unknown yellow flags:
    >>>>
    >>>> Location 65535 (Internal High Definition Audio Bus)
    >>>> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >>>> REV_1000\4&18B62C36&3&0102
    >>>>
    >>>> Sigmatel High Definition Audio CODEC (for 64-bit windows)
    >>>> HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00&
    >>>> REV_1002\4&18B62C36&3&0001
    >>>> "
    >>>>
    >>>> That to me, is a two CODEC hardware config.
    >>>>
    >>>> Doing another Google, gives
    >>>>
    >>>> VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"
    >>>>
    >>>> The HP modem driver release note mentions Conexant (who make such
    >>>> things).
    >>>>
    >>>> The Sigmatel (company name change to IDT) is an audio chip.
    >>>>
    >>>> Southbridge ---------------+-----------+
    >>>> Azalia | |
    >>>> Modem Audio
    >>>> @ 01 @ 02
    >>>>
    >>>> And that's why I suggested checking the modem driver
    >>>> earlier. In that example, the Conexant simply isn't
    >>>> enumerated properly. What should have come out, is
    >>>> the first string should have looked like:
    >>>>
    >>>> HDA Soft Data Fax Modem with SmartCP
    >>>> HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
    >>>> REV_1000\4&18B62C36&3&0102
    >>>>
    >>>> That's what might happen if the driver for the chip
    >>>> was working properly. The installation, puts that
    >>>> identifier string in Device Manager. Perhaps PNP
    >>>> uses the bogus "Location 65535", when no string is
    >>>> assigned. It could even be the Intel Azalia hardware
    >>>> end of things doing that some how.
    >>>>
    >>>> Maybe your computer sound samples (warning beep, that sort
    >>>> of stuff), are now playing on the RJ-11 modem jack :-)
    >>>>
    >>>> Paul
    >>>
    >>> This is the Hardware Ids for the Realtek HD AUdio:
    >>>
    >>> HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000& REV_1003
    >>> HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000
    >>>
    >>> Thanks

    >>
    >>
    >> Interestingly the modem is also showing as in Location 65535
    >> This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with
    >> SmartCP:
    >>
    >> HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200& REV_0900
    >> HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200
    >>

    >
    > So you have more or less the same setup as that other thread.
    > The driver I was looking at, handles both your modem, and that
    > other persons modem.
    >
    > http://drivers.softpedia.com/get/MOD...7-for-XP.shtml
    >
    >
    > VEN_14F1&DEV_2BFA="HDAUDIO Soft Data Fax Modem with SmartCP"
    >
    > If the driver was working right for the modem, you should see that
    > string for the modem in Device Manager. Rather than location 65535.
    >
    > I wonder if there is an order dependency for the driver installation ?
    >
    > I've had an issue here, where two devices happened to have a dependency
    > on a common registry entry, and one of the installers, insisted on
    > "blasting" the thing the other one was using. I had to go through
    > a Procmon trace (with about 100,000 registry events in it), to find the
    > issue.
    >
    > So now we know the search term we want is:
    >
    > "conexant location 65535"
    >
    > http://en.community.dell.com/support.../18256038.aspx
    >
    >
    > "I had a very similar description in my device manager when I was
    > reinstalling a D820 Latitude. I was able to fix my problem by
    > unistalling the modem in device manager and then re-installing
    > the "Conexant D110,HDA,MDC,v.92,modem Rev: A05" driver I found
    > off of the original "Drivers and Utilities Disk For Reinstalling
    > Dell Latitude Computer Software."
    >
    > In that example, using an older driver seemed to help. Uninstall modem
    > driver, re-install one off a drivers disc for the computer.
    >
    > Paul


    Mmm, not looking good at all here.
    After I un installed the modem, I re installed it/drivers from the
    setup disc, and the modem is still in or at Location 65535.

  9. #9
    Ext User(J. P. Gilliver (John)) Guest

    Re: No sound with WinXP Location 65535

    In message <opidnZGQTulCS5bPnZ2dnUVZ8oednZ2d@giganews.com>, Bob H
    <bob@despammer.com> writes:
    >On 14/08/2013 07:42, J. P. Gilliver (John) wrote:

    []
    >> When you play a sound, does it look on screen as if it's playing?
    >>
    >> When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    >> wondering if the hardware has died (sockets most likely suspect), though
    >> from what others are saying a software problem is still likely.

    >
    >I can't get any sound out of the said laptop at all, but when I tried
    >with external speakers there was some noise like a hiss/click when I
    >inserted the jack plug.


    When you play a sound, does it look on screen as if it's playing?
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    `Ergonomic' =/= `dext-handed'.

  10. #10
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 16/08/2013 06:54, J. P. Gilliver (John) wrote:
    > In message <opidnZGQTulCS5bPnZ2dnUVZ8oednZ2d@giganews.com>, Bob H
    > <bob@despammer.com> writes:
    >> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:

    > []
    >>> When you play a sound, does it look on screen as if it's playing?
    >>>
    >>> When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    >>> wondering if the hardware has died (sockets most likely suspect), though
    >>> from what others are saying a software problem is still likely.

    >>
    >> I can't get any sound out of the said laptop at all, but when I tried
    >> with external speakers there was some noise like a hiss/click when I
    >> inserted the jack plug.

    >
    > When you play a sound, does it look on screen as if it's playing?


    No, there is no indication at all that anything is happening.

  11. #11
    Ext User(J. P. Gilliver (John)) Guest

    Re: No sound with WinXP Location 65535

    In message <jtadne2xmsZ9QZDPnZ2dnUVZ8tmdnZ2d@giganews.com>, Bob H
    <bob@despammer.com> writes:
    >On 16/08/2013 06:54, J. P. Gilliver (John) wrote:
    >> In message <opidnZGQTulCS5bPnZ2dnUVZ8oednZ2d@giganews.com>, Bob H
    >> <bob@despammer.com> writes:
    >>> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:

    >> []
    >>>> When you play a sound, does it look on screen as if it's playing?
    >>>>
    >>>> When you tried with the speakers, was there any hiss, clicks, etc.? I'm
    >>>> wondering if the hardware has died (sockets most likely suspect), though
    >>>> from what others are saying a software problem is still likely.
    >>>
    >>> I can't get any sound out of the said laptop at all, but when I tried
    >>> with external speakers there was some noise like a hiss/click when I
    >>> inserted the jack plug.

    >>
    >> When you play a sound, does it look on screen as if it's playing?

    >
    >No, there is no indication at all that anything is happening.


    I mean if you play a sound of more than a few seconds, in something that
    has a progress bar (like VLC, WinAmp, etc.), does the progress bar
    proceed along its track as normal? I have a PC (Windows 98!) on which
    I've somehow screwed up the sound drivers, and when I try to play a
    sound on that, I get an error message of some sort (no device available,
    or something like that).

    What are you using to play sounds?

    If you use something that displays a waveform, like GoldWave or WinAmp,
    or has at least an instantaneous volume indication (like a row of
    lights), do these show anything?
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    "God give me work \ Till my life shall end \ And life \ Till my work is done."
    -
    gravestone of Winifred Holtby, Yorkshire novelist

  12. #12
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 17/08/2013 00:51, J. P. Gilliver (John) wrote:
    > In message <jtadne2xmsZ9QZDPnZ2dnUVZ8tmdnZ2d@giganews.com>, Bob H
    > <bob@despammer.com> writes:
    >> On 16/08/2013 06:54, J. P. Gilliver (John) wrote:
    >>> In message <opidnZGQTulCS5bPnZ2dnUVZ8oednZ2d@giganews.com>, Bob H
    >>> <bob@despammer.com> writes:
    >>>> On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
    >>> []
    >>>>> When you play a sound, does it look on screen as if it's playing?
    >>>>>
    >>>>> When you tried with the speakers, was there any hiss, clicks, etc.?
    >>>>> I'm
    >>>>> wondering if the hardware has died (sockets most likely suspect),
    >>>>> though
    >>>>> from what others are saying a software problem is still likely.
    >>>>
    >>>> I can't get any sound out of the said laptop at all, but when I tried
    >>>> with external speakers there was some noise like a hiss/click when I
    >>>> inserted the jack plug.
    >>>
    >>> When you play a sound, does it look on screen as if it's playing?

    >>
    >> No, there is no indication at all that anything is happening.

    >
    > I mean if you play a sound of more than a few seconds, in something that
    > has a progress bar (like VLC, WinAmp, etc.), does the progress bar
    > proceed along its track as normal? I have a PC (Windows 98!) on which
    > I've somehow screwed up the sound drivers, and when I try to play a
    > sound on that, I get an error message of some sort (no device available,
    > or something like that).
    >
    > What are you using to play sounds?
    >
    > If you use something that displays a waveform, like GoldWave or WinAmp,
    > or has at least an instantaneous volume indication (like a row of
    > lights), do these show anything?


    Ok, I inserted a music cd into the said laptop and Windows Media Player
    started and showed movement in its window, as tho something was being
    played, err but no sound cometh out.

    Next I tried same audio cd with Winamp and played the first track, and
    again there was a a sort of wave form as the track was being played, but
    again no sound. The volume is up fairly high as well

  13. #13
    Ext User(J. P. Gilliver (John)) Guest

    Re: No sound with WinXP Location 65535

    In message <-4SdnTd5ApiG-5LPnZ2dnUVZ8qadnZ2d@giganews.com>, Bob H
    <bob@despammer.com> writes:
    []
    >Next I tried same audio cd with Winamp and played the first track, and
    >again there was a a sort of wave form as the track was being played,
    >but again no sound. The volume is up fairly high as well


    Hmm. Do try everything else everyone else has suggested, but it does
    begin to sound as if the hardware may be dead! I know you said there
    were clicks when you plugged/unplugged; is there a slight hiss
    otherwise? (Not from external powered speakers, from unpowered ones or
    headphones.) If no hiss, suspect dead output stage ...

    I forget whether this is a laptop or desktop, and whether you've had it
    working and it has stopped, or it's never worked. If it has stopped,
    more support for it maybe being something that has died. If a desktop
    and it has never worked, does the case have a speaker/headphone socket
    on the front and the back? If so try the other one; if still no luck,
    see if there are supposed to be links on the motherboard that select
    front or back (and if the link's not there at all ...).

    If all else fails, buy replacement sound hardware: I haven't looked for
    years, but internal soundcards used to be very cheap (nearly free if
    second-hand) unless you wanted something very fancy. (Make sure you get
    one that will fit whatever slots your motherboard has, though.) If it's
    a laptop (though of course these can be used with a desktop too), you
    can get a USB "soundcard" (also very cheap) that looks like a memory
    stick, other than having sound out and microphone in sockets on the end
    opposite the USB plug, for very little. Note though that the vast
    majority of these do _not_ have line in (blue socket I think), only
    line/headphone out (light green) and microphone in (pink), which is mono
    and low-level: no good if you ever want to do sound capture from
    something like a tape or record deck. (You _can_ get ones with line in,
    but you have to work at it, and they cost more [sound cards for desktops
    usually have line in anyway]. Or, get one of these external tape/record
    decks that go to USB - or memory stick - anyway.) Not important if you
    don't anticipate ever wanting to do that (or will buy such a deck).
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    No matter how beautiful a girl is, no matter how much you might love her,
    squeeze her tight enough and she'll fart - Joe Barron, quoted by son Fred ("My
    Family" creator), RT, 15-21 March 2003

  14. #14
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 17/08/2013 13:29, J. P. Gilliver (John) wrote:
    > In message <-4SdnTd5ApiG-5LPnZ2dnUVZ8qadnZ2d@giganews.com>, Bob H
    > <bob@despammer.com> writes:
    > []
    >> Next I tried same audio cd with Winamp and played the first track, and
    >> again there was a a sort of wave form as the track was being played,
    >> but again no sound. The volume is up fairly high as well

    >
    > Hmm. Do try everything else everyone else has suggested, but it does
    > begin to sound as if the hardware may be dead! I know you said there
    > were clicks when you plugged/unplugged; is there a slight hiss
    > otherwise? (Not from external powered speakers, from unpowered ones or
    > headphones.) If no hiss, suspect dead output stage ...
    >
    > I forget whether this is a laptop or desktop, and whether you've had it
    > working and it has stopped, or it's never worked. If it has stopped,
    > more support for it maybe being something that has died. If a desktop
    > and it has never worked, does the case have a speaker/headphone socket
    > on the front and the back? If so try the other one; if still no luck,
    > see if there are supposed to be links on the motherboard that select
    > front or back (and if the link's not there at all ...).
    >
    > If all else fails, buy replacement sound hardware: I haven't looked for
    > years, but internal soundcards used to be very cheap (nearly free if
    > second-hand) unless you wanted something very fancy. (Make sure you get
    > one that will fit whatever slots your motherboard has, though.) If it's
    > a laptop (though of course these can be used with a desktop too), you
    > can get a USB "soundcard" (also very cheap) that looks like a memory
    > stick, other than having sound out and microphone in sockets on the end
    > opposite the USB plug, for very little. Note though that the vast
    > majority of these do _not_ have line in (blue socket I think), only
    > line/headphone out (light green) and microphone in (pink), which is mono
    > and low-level: no good if you ever want to do sound capture from
    > something like a tape or record deck. (You _can_ get ones with line in,
    > but you have to work at it, and they cost more [sound cards for desktops
    > usually have line in anyway]. Or, get one of these external tape/record
    > decks that go to USB - or memory stick - anyway.) Not important if you
    > don't anticipate ever wanting to do that (or will buy such a deck).


    I have already tried and read up on what others have said/suggested, and
    the problem seems to be linked to thee conextant modem in that both that
    and the sound device are located at Location 65535.

    I used a pair of unpowered as well as powered speakers and the result
    was the same in each case, no sound nor output when playing the same
    audio cd in winamp.
    The only noise there was, was when I was inserting the jack plug into
    the relevant socket, it was a scratching sort of noise for a second or two.

    It is a laptop on which the problem is, and I am supposed to get it
    working for a friend who told me that there was no sound!

    I don't know if sound worked before and at what stage it stopped
    working.So now I suspect dead hardware.

    I have been looking at the usb sound cards or whatever they are and see
    that they can be quite cheap to buy.

  15. #15
    Ext User(J. P. Gilliver (John)) Guest

    Re: No sound with WinXP Location 65535

    In message <55OdnWi8FPlY4JLPnZ2dnUVZ8mudnZ2d@giganews.com>, Bob H
    <bob@despammer.com> writes:
    []
    >I used a pair of unpowered as well as powered speakers and the result
    >was the same in each case, no sound nor output when playing the same
    >audio cd in winamp.
    >The only noise there was, was when I was inserting the jack plug into
    >the relevant socket, it was a scratching sort of noise for a second or
    >two.
    >
    >It is a laptop on which the problem is, and I am supposed to get it
    >working for a friend who told me that there was no sound!
    >
    >I don't know if sound worked before and at what stage it stopped
    >working.So now I suspect dead hardware.
    >
    >I have been looking at the usb sound cards or whatever they are and see
    >that they can be quite cheap to buy.


    Yes, like these: http://ebay.eu/14UXvC6 (though how they can claim to be
    5.1 or 7.1 channel with just one stereo output ... at least a _few_ of
    them are honest enough to use the word "virtual"). Actually, if going
    for that sort, I'd go for this sort http://ebay.eu/14UXNZT - less likely
    to wear out the USB plug (or, more important, socket). Ones with line in
    seem to start with this one http://ebay.eu/14V03QF.

    Set something fairly loud playing, and then jiggle the plug. Often it's
    the connector that dies: if this is the case, you may get bursts of
    sound. If that is the case, the repairability does depend on the model
    and your skill and daring; much of the difficulty in getting into
    laptops is getting started, i. e. finding how to get inside in the first
    place; screws can be in odd places, such as behind the battery and/or
    under the keyboard. If jiggling suggests it is the connector, it's
    usually the solder joints rather than the actual connector. On some
    laptops, the external sockets are on a separate small board, connected
    to the motherboard by a plug and socket, which you should be able to
    find on ebay and be able to replace without any soldering at all if
    that's your preference; on others, of course, they're on the mobo
    itself, and hard to solder (usually because it involves taking the mobo
    out to get at the other side).
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    As individuals, politicians are usually quite charming, so it is quite hard to
    dislike them, but in most cases, it is worth making the effor.
    - Mark Williams (UMRA), 2013-4-26

  16. #16
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 17/08/2013 15:43, J. P. Gilliver (John) wrote:
    > In message <55OdnWi8FPlY4JLPnZ2dnUVZ8mudnZ2d@giganews.com>, Bob H
    > <bob@despammer.com> writes:
    > []
    >> I used a pair of unpowered as well as powered speakers and the result
    >> was the same in each case, no sound nor output when playing the same
    >> audio cd in winamp.
    >> The only noise there was, was when I was inserting the jack plug into
    >> the relevant socket, it was a scratching sort of noise for a second or
    >> two.
    >>
    >> It is a laptop on which the problem is, and I am supposed to get it
    >> working for a friend who told me that there was no sound!
    >>
    >> I don't know if sound worked before and at what stage it stopped
    >> working.So now I suspect dead hardware.
    >>
    >> I have been looking at the usb sound cards or whatever they are and
    >> see that they can be quite cheap to buy.

    >
    > Yes, like these: http://ebay.eu/14UXvC6 (though how they can claim to be
    > 5.1 or 7.1 channel with just one stereo output ... at least a _few_ of
    > them are honest enough to use the word "virtual"). Actually, if going
    > for that sort, I'd go for this sort http://ebay.eu/14UXNZT - less likely
    > to wear out the USB plug (or, more important, socket). Ones with line in
    > seem to start with this one http://ebay.eu/14V03QF.
    >
    > Set something fairly loud playing, and then jiggle the plug. Often it's
    > the connector that dies: if this is the case, you may get bursts of
    > sound. If that is the case, the repairability does depend on the model
    > and your skill and daring; much of the difficulty in getting into
    > laptops is getting started, i. e. finding how to get inside in the first
    > place; screws can be in odd places, such as behind the battery and/or
    > under the keyboard. If jiggling suggests it is the connector, it's
    > usually the solder joints rather than the actual connector. On some
    > laptops, the external sockets are on a separate small board, connected
    > to the motherboard by a plug and socket, which you should be able to
    > find on ebay and be able to replace without any soldering at all if
    > that's your preference; on others, of course, they're on the mobo
    > itself, and hard to solder (usually because it involves taking the mobo
    > out to get at the other side).


    Well for £1.19p for a USB soundcard adaptor, its not worth me going to
    the trouble taking the thing apart to find out what the exact problem if
    I could find it. It might be a 50/50 chance of either.

    I have taken a few laptops apart and I am aware of where the screws
    could be (hiding).

    So that's what I have now done is to buy that particular one, the one
    with the short lead attached, and will see how that goes.

    What puzzles me most is the fact that windows tells me that the devices
    are working properly, yet the sound device is clearly not or at least
    something to do with it is not.

  17. #17
    Ext User(Paul) Guest

    Re: No sound with WinXP Location 65535

    Bob H wrote:
    > On 17/08/2013 15:43, J. P. Gilliver (John) wrote:
    >> In message <55OdnWi8FPlY4JLPnZ2dnUVZ8mudnZ2d@giganews.com>, Bob H
    >> <bob@despammer.com> writes:
    >> []
    >>> I used a pair of unpowered as well as powered speakers and the result
    >>> was the same in each case, no sound nor output when playing the same
    >>> audio cd in winamp.
    >>> The only noise there was, was when I was inserting the jack plug into
    >>> the relevant socket, it was a scratching sort of noise for a second or
    >>> two.
    >>>
    >>> It is a laptop on which the problem is, and I am supposed to get it
    >>> working for a friend who told me that there was no sound!
    >>>
    >>> I don't know if sound worked before and at what stage it stopped
    >>> working.So now I suspect dead hardware.
    >>>
    >>> I have been looking at the usb sound cards or whatever they are and
    >>> see that they can be quite cheap to buy.

    >>
    >> Yes, like these: http://ebay.eu/14UXvC6 (though how they can claim to be
    >> 5.1 or 7.1 channel with just one stereo output ... at least a _few_ of
    >> them are honest enough to use the word "virtual"). Actually, if going
    >> for that sort, I'd go for this sort http://ebay.eu/14UXNZT - less likely
    >> to wear out the USB plug (or, more important, socket). Ones with line in
    >> seem to start with this one http://ebay.eu/14V03QF.
    >>
    >> Set something fairly loud playing, and then jiggle the plug. Often it's
    >> the connector that dies: if this is the case, you may get bursts of
    >> sound. If that is the case, the repairability does depend on the model
    >> and your skill and daring; much of the difficulty in getting into
    >> laptops is getting started, i. e. finding how to get inside in the first
    >> place; screws can be in odd places, such as behind the battery and/or
    >> under the keyboard. If jiggling suggests it is the connector, it's
    >> usually the solder joints rather than the actual connector. On some
    >> laptops, the external sockets are on a separate small board, connected
    >> to the motherboard by a plug and socket, which you should be able to
    >> find on ebay and be able to replace without any soldering at all if
    >> that's your preference; on others, of course, they're on the mobo
    >> itself, and hard to solder (usually because it involves taking the mobo
    >> out to get at the other side).

    >
    > Well for £1.19p for a USB soundcard adaptor, its not worth me going to
    > the trouble taking the thing apart to find out what the exact problem if
    > I could find it. It might be a 50/50 chance of either.
    >
    > I have taken a few laptops apart and I am aware of where the screws
    > could be (hiding).
    >
    > So that's what I have now done is to buy that particular one, the one
    > with the short lead attached, and will see how that goes.
    >
    > What puzzles me most is the fact that windows tells me that the devices
    > are working properly, yet the sound device is clearly not or at least
    > something to do with it is not.


    You could run a Linux LiveCD and play a sound there, and *prove*
    the sound subsystem works.

    Another option, on some of the pre-built computers, is they have
    a diagnostic mode, for hardware test. Perhaps that has aa
    audio test in it.

    Or even, install the Windows 8.1 preview (good until January) on
    an empty hard drive, and use that to test the hardware.

    It should be possible to step around the screwed up driver
    situation, using some other OS. A Linux LiveCD would be
    the cleanest test option, as it leaves no residue behind.
    (I'd have recommended Ubuntu as a LiveCD for this, but
    their GUI interface sucks and makes it hard for new
    users of the disc to figure it out. Like driving a car,
    and finding the steering wheel is located in the back seat.)

    With the Linux LiveCD running, you double-click the trash can
    (if you can find it). That gives access to the Windows hard
    drive. Navigate to where some sample audio files are located.
    Click those and whatever Linux media player is present,
    will play them.

    Paul

  18. #18
    Ext User(J. P. Gilliver (John)) Guest

    Re: No sound with WinXP Location 65535

    In message <TdedncQolJ3ZCpLPnZ2dnUVZ8uudnZ2d@giganews.com>, Bob H
    <bob@despammer.com> writes:
    >On 17/08/2013 15:43, J. P. Gilliver (John) wrote:

    []
    >> Yes, like these: http://ebay.eu/14UXvC6 (though how they can claim to be
    >> 5.1 or 7.1 channel with just one stereo output ... at least a _few_ of
    >> them are honest enough to use the word "virtual"). Actually, if going
    >> for that sort, I'd go for this sort http://ebay.eu/14UXNZT - less likely
    >> to wear out the USB plug (or, more important, socket). Ones with line in
    >> seem to start with this one http://ebay.eu/14V03QF.

    []
    >Well for £1.19p for a USB soundcard adaptor, its not worth me going to
    >the trouble taking the thing apart to find out what the exact problem
    >if I could find it. It might be a 50/50 chance of either.

    []
    >So that's what I have now done is to buy that particular one, the one
    >with the short lead attached, and will see how that goes.


    Good luck with it.
    >
    >What puzzles me most is the fact that windows tells me that the devices
    >are working properly, yet the sound device is clearly not or at least
    >something to do with it is not.


    Well, if it's just the socket having come unsoldered, or the amplifier
    chip has died, Windows wouldn't AFAICS have any way of detecting that.
    Unless it died in a way that meant it didn't acknowledge communication
    from the processor. But the datacomms part of the chip and the D-to-A
    driving the socket could well be separate (even separate chips though
    probably not these days). It's like you don't know if your brake lights
    are (not) working in a car.
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    "Bother," said the Borg, "we assimilated a Pooh."

  19. #19
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 17/08/2013 17:02, Paul wrote:
    > Bob H wrote:
    >> On 17/08/2013 15:43, J. P. Gilliver (John) wrote:
    >>> In message <55OdnWi8FPlY4JLPnZ2dnUVZ8mudnZ2d@giganews.com>, Bob H
    >>> <bob@despammer.com> writes:
    >>> []
    >>>> I used a pair of unpowered as well as powered speakers and the result
    >>>> was the same in each case, no sound nor output when playing the same
    >>>> audio cd in winamp.
    >>>> The only noise there was, was when I was inserting the jack plug into
    >>>> the relevant socket, it was a scratching sort of noise for a second or
    >>>> two.
    >>>>
    >>>> It is a laptop on which the problem is, and I am supposed to get it
    >>>> working for a friend who told me that there was no sound!
    >>>>
    >>>> I don't know if sound worked before and at what stage it stopped
    >>>> working.So now I suspect dead hardware.
    >>>>
    >>>> I have been looking at the usb sound cards or whatever they are and
    >>>> see that they can be quite cheap to buy.
    >>>
    >>> Yes, like these: http://ebay.eu/14UXvC6 (though how they can claim to be
    >>> 5.1 or 7.1 channel with just one stereo output ... at least a _few_ of
    >>> them are honest enough to use the word "virtual"). Actually, if going
    >>> for that sort, I'd go for this sort http://ebay.eu/14UXNZT - less likely
    >>> to wear out the USB plug (or, more important, socket). Ones with line in
    >>> seem to start with this one http://ebay.eu/14V03QF.
    >>>
    >>> Set something fairly loud playing, and then jiggle the plug. Often it's
    >>> the connector that dies: if this is the case, you may get bursts of
    >>> sound. If that is the case, the repairability does depend on the model
    >>> and your skill and daring; much of the difficulty in getting into
    >>> laptops is getting started, i. e. finding how to get inside in the first
    >>> place; screws can be in odd places, such as behind the battery and/or
    >>> under the keyboard. If jiggling suggests it is the connector, it's
    >>> usually the solder joints rather than the actual connector. On some
    >>> laptops, the external sockets are on a separate small board, connected
    >>> to the motherboard by a plug and socket, which you should be able to
    >>> find on ebay and be able to replace without any soldering at all if
    >>> that's your preference; on others, of course, they're on the mobo
    >>> itself, and hard to solder (usually because it involves taking the mobo
    >>> out to get at the other side).

    >>
    >> Well for £1.19p for a USB soundcard adaptor, its not worth me going
    >> to the trouble taking the thing apart to find out what the exact
    >> problem if I could find it. It might be a 50/50 chance of either.
    >>
    >> I have taken a few laptops apart and I am aware of where the screws
    >> could be (hiding).
    >>
    >> So that's what I have now done is to buy that particular one, the one
    >> with the short lead attached, and will see how that goes.
    >>
    >> What puzzles me most is the fact that windows tells me that the
    >> devices are working properly, yet the sound device is clearly not or
    >> at least something to do with it is not.

    >
    > You could run a Linux LiveCD and play a sound there, and *prove*
    > the sound subsystem works.
    >
    > Another option, on some of the pre-built computers, is they have
    > a diagnostic mode, for hardware test. Perhaps that has aa
    > audio test in it.
    >
    > Or even, install the Windows 8.1 preview (good until January) on
    > an empty hard drive, and use that to test the hardware.
    >
    > It should be possible to step around the screwed up driver
    > situation, using some other OS. A Linux LiveCD would be
    > the cleanest test option, as it leaves no residue behind.
    > (I'd have recommended Ubuntu as a LiveCD for this, but
    > their GUI interface sucks and makes it hard for new
    > users of the disc to figure it out. Like driving a car,
    > and finding the steering wheel is located in the back seat.)
    >
    > With the Linux LiveCD running, you double-click the trash can
    > (if you can find it). That gives access to the Windows hard
    > drive. Navigate to where some sample audio files are located.
    > Click those and whatever Linux media player is present,
    > will play them.
    >
    > Paul


    I have tried 3/4 bootable CD's/DVD's and only 1 will actually boot up on
    this sony viao laptop which was my win7 dvd.

    I have tried bootable rescue cd's, a knoppix bootable cd, a ubuntu
    bootable cd, and a win7 dvd.
    Non but the win7 would actually boot up. I also ran win7 upgrade advisor
    just to see what problems it might find, and basically they were only
    driver updates.

  20. #20
    Ext User(Bob H) Guest

    Re: No sound with WinXP Location 65535

    On 17/08/2013 19:46, Bob H wrote:
    > On 17/08/2013 17:02, Paul wrote:
    >> Bob H wrote:
    >>> On 17/08/2013 15:43, J. P. Gilliver (John) wrote:
    >>>> In message <55OdnWi8FPlY4JLPnZ2dnUVZ8mudnZ2d@giganews.com>, Bob H
    >>>> <bob@despammer.com> writes:
    >>>> []
    >>>>> I used a pair of unpowered as well as powered speakers and the result
    >>>>> was the same in each case, no sound nor output when playing the same
    >>>>> audio cd in winamp.
    >>>>> The only noise there was, was when I was inserting the jack plug into
    >>>>> the relevant socket, it was a scratching sort of noise for a second or
    >>>>> two.
    >>>>>
    >>>>> It is a laptop on which the problem is, and I am supposed to get it
    >>>>> working for a friend who told me that there was no sound!
    >>>>>
    >>>>> I don't know if sound worked before and at what stage it stopped
    >>>>> working.So now I suspect dead hardware.
    >>>>>
    >>>>> I have been looking at the usb sound cards or whatever they are and
    >>>>> see that they can be quite cheap to buy.
    >>>>
    >>>> Yes, like these: http://ebay.eu/14UXvC6 (though how they can claim
    >>>> to be
    >>>> 5.1 or 7.1 channel with just one stereo output ... at least a _few_ of
    >>>> them are honest enough to use the word "virtual"). Actually, if going
    >>>> for that sort, I'd go for this sort http://ebay.eu/14UXNZT - less
    >>>> likely
    >>>> to wear out the USB plug (or, more important, socket). Ones with
    >>>> line in
    >>>> seem to start with this one http://ebay.eu/14V03QF.
    >>>>
    >>>> Set something fairly loud playing, and then jiggle the plug. Often it's
    >>>> the connector that dies: if this is the case, you may get bursts of
    >>>> sound. If that is the case, the repairability does depend on the model
    >>>> and your skill and daring; much of the difficulty in getting into
    >>>> laptops is getting started, i. e. finding how to get inside in the
    >>>> first
    >>>> place; screws can be in odd places, such as behind the battery and/or
    >>>> under the keyboard. If jiggling suggests it is the connector, it's
    >>>> usually the solder joints rather than the actual connector. On some
    >>>> laptops, the external sockets are on a separate small board, connected
    >>>> to the motherboard by a plug and socket, which you should be able to
    >>>> find on ebay and be able to replace without any soldering at all if
    >>>> that's your preference; on others, of course, they're on the mobo
    >>>> itself, and hard to solder (usually because it involves taking the mobo
    >>>> out to get at the other side).
    >>>
    >>> Well for £1.19p for a USB soundcard adaptor, its not worth me going
    >>> to the trouble taking the thing apart to find out what the exact
    >>> problem if I could find it. It might be a 50/50 chance of either.
    >>>
    >>> I have taken a few laptops apart and I am aware of where the screws
    >>> could be (hiding).
    >>>
    >>> So that's what I have now done is to buy that particular one, the one
    >>> with the short lead attached, and will see how that goes.
    >>>
    >>> What puzzles me most is the fact that windows tells me that the
    >>> devices are working properly, yet the sound device is clearly not or
    >>> at least something to do with it is not.

    >>
    >> You could run a Linux LiveCD and play a sound there, and *prove*
    >> the sound subsystem works.
    >>
    >> Another option, on some of the pre-built computers, is they have
    >> a diagnostic mode, for hardware test. Perhaps that has aa
    >> audio test in it.
    >>
    >> Or even, install the Windows 8.1 preview (good until January) on
    >> an empty hard drive, and use that to test the hardware.
    >>
    >> It should be possible to step around the screwed up driver
    >> situation, using some other OS. A Linux LiveCD would be
    >> the cleanest test option, as it leaves no residue behind.
    >> (I'd have recommended Ubuntu as a LiveCD for this, but
    >> their GUI interface sucks and makes it hard for new
    >> users of the disc to figure it out. Like driving a car,
    >> and finding the steering wheel is located in the back seat.)
    >>
    >> With the Linux LiveCD running, you double-click the trash can
    >> (if you can find it). That gives access to the Windows hard
    >> drive. Navigate to where some sample audio files are located.
    >> Click those and whatever Linux media player is present,
    >> will play them.
    >>
    >> Paul

    >
    > I have tried 3/4 bootable CD's/DVD's and only 1 will actually boot up on
    > this sony viao laptop which was my win7 dvd.
    >
    > I have tried bootable rescue cd's, a knoppix bootable cd, a ubuntu
    > bootable cd, and a win7 dvd.
    > Non but the win7 would actually boot up. I also ran win7 upgrade advisor
    > just to see what problems it might find, and basically they were only
    > driver updates.



    Inadvertly in an effolrt to get a bootable cd to boot I was pressing
    every F key and when I pressed the F10 key I got the system restore
    window up.
    So I thought there's nothing to lose and every to gain. Anyway 30
    minutes or so later,after all was done, still no sound!

    So it can only be a hardware issue /problem

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